Add WhatsApp Button To Wix: Quick Guide

Nov 13, 2025 by Alex Braham 40 views

Adding a WhatsApp button to your Wix website is a fantastic way to enhance customer communication and provide instant support. In this article, we will explore step-by-step instructions on how to add a WhatsApp button on Wix. With a WhatsApp button, your website visitors can easily reach out to you directly through WhatsApp, making it convenient for them to ask questions, get assistance, or make inquiries. This simple addition can significantly improve user experience and boost customer engagement. Let's dive into the process of integrating a WhatsApp button into your Wix site. I'll walk you through each step, ensuring you can easily implement this feature.

Why Add a WhatsApp Button to Your Wix Website?

Before we jump into the how-to, let's talk about why adding a WhatsApp button is a smart move.

Instant Communication: WhatsApp offers real-time messaging, allowing you to provide immediate support and answer customer queries promptly. This immediacy enhances customer satisfaction and builds trust.
Improved Customer Engagement: By offering a direct line of communication, you encourage visitors to interact with your business. This can lead to increased sales and customer loyalty.
Mobile-Friendly: WhatsApp is primarily a mobile app, making it perfect for the growing number of users who access websites on their smartphones. A WhatsApp button ensures a seamless mobile experience.
Cost-Effective: WhatsApp is free to use, making it a budget-friendly option for customer support. You can manage conversations without incurring additional costs.
Personalized Support: WhatsApp allows for personalized interactions, enabling you to address individual customer needs and provide tailored solutions. This personal touch can significantly improve customer relationships.
Increased Conversions: By providing quick answers and support, you can remove barriers to purchase and increase conversion rates. Customers are more likely to buy when they feel supported and informed.

Integrating a WhatsApp button into your Wix website provides numerous benefits, making it an essential tool for businesses looking to enhance customer communication and engagement. Now that we understand the advantages, let's proceed with the steps to add a WhatsApp button to your Wix site.

Step-by-Step Guide to Adding a WhatsApp Button on Wix

Okay, guys, let's get down to the nitty-gritty. Here’s how to add a WhatsApp button on Wix, broken down into easy-to-follow steps:

Step 1: Get Your WhatsApp Link

First things first, you need to create a WhatsApp link that will direct users to a chat with you. There are a couple of ways to do this:

Using the WhatsApp API: The easiest way is to use the WhatsApp API to generate a direct link. You can create a link using the following format:

https://wa.me/<your_phone_number>

Replace <your_phone_number> with your full phone number, including the country code but without any plus signs, dashes, parentheses, or spaces. For example, if your phone number is +1-555-123-4567, your link would be:

https://wa.me/15551234567
Adding a Pre-filled Message (Optional): If you want to add a pre-filled message to the chat, you can use the following format:

https://wa.me/<your_phone_number>?text=<urlencoded_text>

Replace <your_phone_number> with your phone number as before, and <urlencoded_text> with the message you want to pre-fill. For example:

https://wa.me/15551234567?text=Hello,%20I%20have%20a%20question%20about%20your%20product.

The %20 represents a space in the URL. Make sure to URL-encode any special characters in your message.

Step 2: Log In to Your Wix Account

Head over to Wix.com and log in to your account. If you don't have an account yet, you'll need to create one. Once you're logged in, go to your site's dashboard.

Step 3: Access the Wix Editor

In your site's dashboard, find the site you want to add the WhatsApp button to and click on “Edit Site.” This will open the Wix Editor, where you can customize your website.

Step 4: Add an Image or Button Element

In the Wix Editor, you'll need to add an element that will serve as your WhatsApp button. You can use either an image or a button element. Here’s how to add each:

Adding an Image:
- Click on the “Add” button (the plus sign) on the left-hand side of the editor.
- Select “Image” and choose an image from Wix’s media library or upload your own WhatsApp icon.
- Place the image where you want the button to appear on your page.
Adding a Button:
- Click on the “Add” button (the plus sign) on the left-hand side of the editor.
- Select “Button” and choose a button style that fits your website’s design.
- Place the button where you want it to appear on your page.
- Change the button text to something like “Chat with us on WhatsApp” or simply “WhatsApp.”

Step 5: Link the Image or Button to Your WhatsApp Link

Now, you need to link the image or button to the WhatsApp link you created in Step 1. Here’s how:

For Images:
- Click on the image you added.
- Click on the “Link” icon (it looks like a chain).
- Choose “Web Address” from the options.
- Paste your WhatsApp link into the “Web Address” field.
- Choose whether you want the link to open in a new window or the current window.
- Click “Done.”
For Buttons:
- Click on the button you added.
- Click on the “Link” icon (it looks like a chain).
- Choose “Web Address” from the options.
- Paste your WhatsApp link into the “Web Address” field.
- Choose whether you want the link to open in a new window or the current window.
- Click “Done.”

Step 6: Adjust the Button's Design (Optional)

You can customize the appearance of your WhatsApp button to better match your website’s design. Here are a few things you can adjust:

Size and Placement: Make sure the button is appropriately sized and placed in a prominent location on your page.
Color and Font: Adjust the button’s color and font to match your website’s branding.
Hover Effects: Add hover effects to make the button more interactive.

Step 7: Publish Your Changes

Once you’re happy with the placement and design of your WhatsApp button, click on the “Publish” button in the top-right corner of the Wix Editor. This will make your changes live on your website.

Step 8: Test the Button

After publishing, visit your website and click on the WhatsApp button to make sure it’s working correctly. It should open a new chat window in WhatsApp with the correct phone number and pre-filled message (if you added one).

Alternative Methods for Adding a WhatsApp Button

While the above method is straightforward, here are a couple of alternative ways to add a WhatsApp button to your Wix website:

Using a Third-Party App

Wix has a marketplace of apps that can add various functionalities to your website. There are several WhatsApp chat apps available that you can install and customize. Here’s how to use one:

Go to the Wix App Market:
- In your site's dashboard, click on “Apps” and then “Manage Apps.”
- Click on “Go to App Market.”
Search for a WhatsApp Chat App:
- In the App Market, search for “WhatsApp Chat” or “WhatsApp Button.”
- Browse the available apps and choose one that fits your needs.
Install and Configure the App:
- Click on the app you want to install and click “Add to Site.”
- Follow the app’s instructions to configure it. This usually involves entering your WhatsApp phone number and customizing the button’s appearance.
Publish Your Changes:
- Once you’ve configured the app, click “Publish” to make the changes live on your website.

Embedding Custom Code

If you’re comfortable with coding, you can embed custom code to add a WhatsApp button to your Wix website. Here’s how:

Get the Embed Code:
- You can find various HTML snippets online that create a WhatsApp button. One example is:
```
<a href="https://wa.me/<your_phone_number>" target="_blank">
  <img src="path/to/whatsapp_icon.png" alt="WhatsApp" style="width: 50px; height: 50px;">
</a>
```
- Replace <your_phone_number> with your WhatsApp phone number and path/to/whatsapp_icon.png with the URL of your WhatsApp icon.
Add the HTML Embed Element:
- In the Wix Editor, click on the “Add” button (the plus sign) on the left-hand side of the editor.
- Select “Embed” and then “Custom Embeds.”
- Choose “Embed HTML.”
- Place the HTML embed element where you want the button to appear on your page.
Enter the Code:
- Click on the HTML embed element and click “Enter Code.”
- Paste your HTML code into the code box.
- Click “Update.”
Adjust the Button's Design:
- You can adjust the button’s design by modifying the HTML and CSS code.
Publish Your Changes:
- Click “Publish” to make the changes live on your website.

Tips for an Effective WhatsApp Button

To make the most of your WhatsApp button, consider these tips:

Placement: Place the button in a visible and accessible location on your website, such as the header, footer, or sidebar. Ensure it’s easy for visitors to find and use.
Design: Use a clear and recognizable WhatsApp icon. Make sure the button’s design is consistent with your website’s branding.
Call to Action: Use a clear call to action, such as “Chat with us on WhatsApp” or “Get in touch via WhatsApp,” to encourage visitors to click the button.
Mobile Optimization: Ensure the button is optimized for mobile devices. Test it on different screen sizes to ensure it’s working correctly.
Availability: Clearly communicate your availability for WhatsApp support. Let visitors know when they can expect a response.
Monitor and Respond: Regularly monitor your WhatsApp messages and respond promptly to inquiries. Providing timely and helpful support is crucial for customer satisfaction.

Conclusion

So, there you have it, guys! Adding a WhatsApp button on Wix is a simple yet powerful way to improve customer communication and engagement. By following the steps outlined in this guide, you can easily integrate a WhatsApp button into your Wix website and start providing instant support to your visitors. Whether you choose to use a direct link, a third-party app, or custom code, the benefits of having a WhatsApp button are undeniable. Embrace this tool to enhance your customer service and drive more conversions. Now go ahead and implement these steps and watch your customer engagement soar!